
| 12:30 PM | Check-in & Lunch |
| 1:00 PM | AI Trends with Byron Reese, CEO at scissortail.ai |
| 2:00 PM | Break (snacks and beverages provided) |
| 2:15 PM | The Future of CX is Automated with Catherine Forino-Small, Director of Product Marketing at NiCE |
| 3:15 PM | Break (snacks and beverages provided) |
| 3:30 PM | Becoming an AI Changemaker with Nancy Schmidt, Principal Business Consultant Methodology & Framework |
| 4:30 PM | Networking Happy Hour |


