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Relive the standout moments from this premiere event and see how global brands and industry experts are shaping the next era of intelligent customer experience.

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Experience how AI-first CX is making enterprises more efficient, more profitable, and more loved.

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The future is AI-first.
Are you ready to lead?

Join Cassie Kozyrkov, Google’s first Chief Decision Scientist, to explore how AI-first leadership builds trust, drives results, and turns data-driven insight into lasting advantage.

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Gain insights to lead in an AI-first world

Standout moments reveal how leaders are creating smarter, faster, and more connected experiences. 

Unleashing the AI‑first advantage

Hear why now is the moment for transformation, and how leaders are setting new standards for service. 

Speaker: Scott Russell, CEO, NiCE 

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How to lead in the AI era

Discover how AI-first leadership empowers teams and accelerates results in this fireside chat with NiCE CEO Scott Russell. 

Speaker: Cassie Kozyrkov, CEO of Kozyr and Google’s first Chief Decision Scientist 

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adidas powers CX with AI agents

Join adidas leaders to see AI agents in production driving CX gains, scaling self-service, and empowering human connections.
(Not for public or social media sharing)

Speakers: adidas' AI experts

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The future of CX AI

Explore how AI agents orchestrate enterprise automation to drive greater value and better experiences. 

Speaker: Philipp Heltewig, GM NiCE Cognigy & Chief AI Officer, NiCE  

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AI agents in action

Watch a demo showing how human expertise and agentic AI unite to deliver smarter, faster, friction-free journeys. 

Speaker: Thys Waanders, SVP AI Transformation, NiCE Cognigy 

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Expert insights on AI‑first CX

Hear why the convergence of CCaaS and conversational AI is reshaping business and what leaders should prioritize now. 

Speaker: Max Ball, Principal Analyst, Forrester

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Scale AI agents across your enterprise

See the power of a unified platform that connects data, decisions, and AI agents to deliver smarter, faster business outcomes. 

Speaker: Jeff Comstock, President, CX Product and Technology, NiCE 

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How to turn AI innovation into
business acceleration.

Discover how NiCE + Cognigy empower enterprises to automate workflows, orchestrate journeys, and elevate every customer interaction through intelligent, connected AI agents. 

Two Leaders.
One platform.

Setting the standard for AI-first customer experience.

Unleash your AI-first CX advantage

You’ve seen how NiCE + Cognigy connect intelligence across every experience.
Now, let’s design your AI-powered CX strategy together. Schedule a personalized consultation and start your path to being more efficient, more profitable, and more loved.

Speak to an expert