Don't Wait for the Call: Grow Revenue with AI-Powered Proactive Engagement

Thursday, November 19
11:00 AM ET | 4:00 PM BST

Did you know that 75% of businesses now reach out to customers before customers ever contact them—what about you? New research by Aberdeen shows that proactive engagement users grow revenue from new customers 59% faster, expand profit margin per customer by 83% more, and watch their customers increase spend at nearly twice the rate of non-users.

Leading organizations go a step further by adding AI to their proactive engagement programs, amplifying these benefits even more. Join the conversation to see how your customer engagement results compare and what top performers do differently.

This session will help you learn:

• What Falling Behind on Proactive Engagement Costs You Each Year
• The Business Case: Revenue, Margin & CX Returns You Can Take to Your CFO
• How AI-Initiated Outreach Multiplies Those Returns
• From Leads to Loyalty: How Sales & Marketing Use AI-Driven Outreach to Grow Pipeline and Expand Customer Spend
• Real-life Examples

Speakers:

Guest speaker: Omer Minkara, Vice President & Principal Analyst, Aberdeen
NiCE speaker: Liran Meir Frenkel, Head of Product Marketing, Outbound Engagement