AI-powered proactive outreach:
The future of customer engagement

Available on-demand

Customer expectations are evolving faster than ever, and waiting for customers to come to you is no longer enough. In this live webinar you’ll hear from Robin Gareiss, CEO and Principal Analyst at Metrigy, as she shares how proactive engagement is delivering measurable impact today. Liran Meir Frenkel, Head of Product Marketing, SmartReach at NiCE will reveal how to design effective AI outreach programs.

What you’ll learn:

• How to use AI to personalize outreach based on context
• Designing outreach programs that are both thoughtful and effective
• Ways AI automation can reduce costs while enhancing engagement

Speakers:

Guest speaker: Robin Gareiss, CEO and Principal Analyst, Metrigy
NiCE speaker: Liran Meir Frenkel, Head of Product Marketing, SmartReach