Optimizing the impact of CX analytics with AI-guided analysis

Did you know that AI-driven analytics is the most common use of AI that distinguishes Best-in-Class CX leaders from others? That’s not because enterprise leaders don’t have sufficient data. Rather, many organizations struggle to interpret existing data to fuel their CX activities. New research by Aberdeen helps unpack the role of AI in elevating the quality and use of analytics to deliver better business outcomes. Join this upcoming webinar to learn:

• The business results driven by blending AI and analytics
• Best practices to optimize CX & drive efficiencies with AI analytics
• Top practical use cases for AI-guided analytics
• How to automatically structure and analyze 100% of contact center data quickly to surface more impactful insights
  

Speakers:

• Omer Minkara, VP and Principal Analyst at Aberdeen
• Tyler Hinton, Sr. Product Marketing Manager, NiCE