Sorry, Toby.

Save up to 80 cents per call

Let’s talk numbers. We can help you authenticate your callers 75% faster, saving you 40 seconds per call. That equates to 60 – 80 cents. We’ll let you do you the math.

As for your agents, they can get on with servicing your callers while the system gives them the right prompts as and when necessary.

Just call me Mr. Compatible

Already use NICE solutions in your contact center? Then NICE Real-Time Authentication will slot right in as it uses the same platform and servers.

It can also sync with any other system and scale effortlessly – 10 times better than any competitive product.

And if you should need to change any of the technology in your contact center, go right ahead. It is designed to fit right in with all the latest telephony architectures, systems and applications.

Start authenticating from day one

As you already have recordings of your customers, they don’t need to call in again to enroll. You can use your recordings to passively enroll your customers before you go live – and that means you’ll start saving time and money from day one.

Plus, NICE Real-Time Authentication is quick and easy to implement. It’s designed to integrate with your desktop and contact center systems – and that means instant efficiency.