Pair your agents with NEVA, the world’s leading virtual attendant

In today’s digital reality customers expect more personalized, real-time service delivery from their service providers. By pairing NEVA (attended automation) with every service agent in your organization, these powerful teams can instantly deliver hyper-personalized and meaningful service to every customer, at scale. NEVA works side-by-side with your employees, from any location, guiding them through complex processes and automating their repetitive work.

With NEVA by each employee’s side, everyone wins!
customers

Customers

receive real-time hyper-personalized service

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Customers receive
real-time
hyper-personalized
service

NEVA prompts your agents with the right data and guidance, at the optimal moment, during every live customer interaction.

customers

Employees

feel motivated to reach their best potential

arrow

Employees feel
motivated
to reach their
best potential

NEVA empowers your employees to succeed by guiding them through complex tasks and automating their routine work.

customers

The Organization

thrives from business growth

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The organization
thrives from
business growth

NEVA keeps handle time to a minimum, ensures real-time compliance and transforms service calls to successful sales engagements

With NEVA by each employee’s side, everyone wins!
customers

Employees feel motivated to reach their best potential

NEVA empowers your employees to succeed by guiding them through complex tasks and automating their routine work.

customers

The organization thrives from business growth

NEVA keeps handle time to a minimum, ensures real-time compliance and transforms service calls to successful sales engagements

customers

Customers receive real-time hyper-personalized service

NEVA prompts your agents with the right data and guidance, at the optimal moment, during every live customer interaction.

Want to learn more?

Watch the Demo

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NICE Robotic Process Automation is a LEADER in the Forrester Wave™: Robotic Process Automation, Q1 2021

Discover how innovative AI-driven automation transforms customer experiences, employee engagement and operational efficiency

NICE Robotic Process Automation is a LEADER in the Forrester Wave™: Robotic Process Automation, Q1 2021

Discover how innovative AI-driven automation transforms customer experiences, employee engagement and operational efficiency

Watch What NEVA Can Do

NEVA Reduces Training Time
NEVA Increases First Contact Resolution
NEVA Turns Contact Centers from Cost to Profit Centers
NEVA Ensures Contact Center Agents Compliance Adherence
NEVA Attended Automation Ensures a High Customer Satisfaction in Every Interaction
NEVA Cuts Interactions Average Handle Time

See the Latest RPA Resources

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White Paper

Mastering the Art of Workforce Augmentation

Find out how Robotic Process Automation can improve your operational efficiency and customer service performance.

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WHITE PAPER

The Automation Economy and How It Is Transforming Businesses

Learn more about the business and economic impact of intelligent automation across the globe.

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WEBINAR

Embracing Solid Ethical Practices in RPA

This webinar dispels the perceived fears and concerns surrounding AI and intelligent automation.

Check out the NEVA Starter Kit to see value from NEVA within days!