Building Tomorrow’s Workforce with Robotic
Flawlessness and Human Empathy
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The only solution that delivers both desktop (attended) and server-side (unattended) automations, so employees can focus on productivity – not processing.
You first have to know what can and should be automated. NICE automatically helps you to map employee activities and processes, identifying where automation is the key to immediate and long-term optimization.
Robotic Automation seamlessly integrates with NICE’s leading solutions for analytics, workforce optimization and case management, for maximum value and innovation.
With over 550,000 robots, more than 550 customers, and over 16 years of experience, we bring the value of automation to enterprises. And when it’s time to scale up, we make it easy and efficient to quickly meet your changing needs.
Hear it from Our Customers
By implementing NICE Robotic and Desktop (attended) Automation, Helpline reduced their handle time by 79%.
With NICE Robotic Automation, Telefonica Spain reduced the number of errors and handle time, which had a direct impact on increased customer satisfaction, resulting in a total cost saving of €3M within 24 months.
Check Out Our Latest and Greatest
NICE RPA Takes Gold Stevie Award for NEVA
The accolade recognizes NEVA (NICE Employee Virtual Attendant) for innovatively empowering the collaboration between the human and robotic workforces.
“It’s About Augmenting People,” says NICE, a Leading Player in RPA and Software Robots
Published in Information Age: NICE’s RPA’s Alliances Director Gareth Hole, talks to Information Age reporter about how Robotic Assistant technology such as NEVA (NICE Employee Virtual Attendant), has the potential to augment and support human potential.
NEVA Calls for ‘Automation for the People’
Watch NEVA rally for employees to be freed from mundane tasks and to obtain the robotic assistants they deserve.