In today’s world, you can communicate from virtually anywhere.
No matter where you are, NICE has you covered.
One Platform
Captures all communications (voice, video, screen share,chat)
Complete Coverage
Supports your global recording needs, including remote workforce
TOTALFLEXIBILITY
Various deployment models, including SaaS, hybrid, and on-prem
SEAMLESS INTEGRATION
Works withour industry-leadingquality assuranceand communicationssurveillance applications
Need to record Teams conversations for compliance or quality assurance?
Webinar: Cut Compliance Recording Costs by 75%
Learn how your firm can close compliance gaps,significantly reduce TCO, and save millions of dollars.
ENSURE COMPLETE COMPLIANCE WHILE USING TEAMS with NICE’s All-in-one Platform
Cover all recording and compliance requirements, for both contact centers and communications, in one platform
Ensure 360 degree management by adding your back office channels
Reduces compliance risks with compliance monitoring for each and every interaction
Implement real-time applications such as real-time authentication, recording notifications, PCI compliance, analytics and more
Ensure the highest level of resiliency, high availability and redundancy with features including N+1 recording, as well as multiple data centers
Provides seamless upgrade path for firms to quickly and cost-effectively scale their capabilities to the cloud
Automates processes around compliance assurance and reporting, as well as responding to regulator requests
Ensures seamless recording, archiving, and retention of all communications in a single platform, lowering your TCO by up to 65%
Reduces compliance risk and complexity by providing a single portal for centrally managing compliance assurance
Provides seamless integration with surveillance for a comprehensive, all-in-one compliance suite
