A Leader in Task Mining Products
Dig deeper to read the Everest Group’s 2022 TaskMining PEAK Matrix® Assessment and see what makes NEVA Discover a task mining market leader.
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NEVA Discover Capabilities
Understand your employee'sdesktop activities through thousands of data points.
NEVA Discover tracks every mouse click and keystroketo reveal employee processes, even recognizing process variations among different workers.
Identify where employees need extra support.
By sifting through repeated tasks, usage patterns, and bottle necks, NEVA Discover finds opportunities for automation in your front and back-office operations. The solution also gleans insights for supervisors to provide targeted coaching to agents.
Gain of 0 hours per month per employee
Due to improved schedule adherence and
+0 % improvement
In customer scores
on agent adherence
of 0K per month for ROI
NEVA Discover enables a virtuous cycle of continuous improvement through ongoing tracking, working behind the scenes to do the hard work for you.
Find the Keys to Unlock Your Potential
Process Discovery ROI: A Big Investment. Is It Worth the Cost?
NEVA Discover: Optimize Your Processes Based on Actionable Insights