Mid morning. 9:43am.
On the platform, passengers are glued to their devices, texting and tweeting. That data tells a story. Find the insight and you’ll have the edge.
Organizations create a vast amount of interaction data, from phone calls, to web chat, to customer surveys and more. Piecing together these interactions into a relevant analysis seems impossible. Not anymore. Nexidia’s Neural Phonetic Speech AnalyticsTM treats all interactions equally, and leverages neural networks that become more and more accurate the more data it analyzes. Achieve faster results and lower costs with the next generation.
Nexidia Analytics’ proprietary technology turns interactions into usable insights, and is more than 50 times more scalable than the alternatives.
Unlimited queries and data reprocessing, combined with Nexidia’s neural phonetic speech engine, delivers unparalleled accuracy.
Fully integrated multi-channel analysis focuses on outcomes rather than data inputs - delivering a full view of the customer experience and concentration on corporate objectives.