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Video Testimonial

The Results Companies

See how Global BPO, The Results Companies, has leveraged Robotic Automation, Desktop Automation and Desktop Analytics, to streamline their internal and customer facing processes. The results experienced include operational efficiencies, consistent service delivery and improved employee morale.

Video Testimonial

NICE and Symphony Accelerate the Pace of Intelligent Automation Deployment

Watch how NICE and Symphony’s unique offering enables organizations to scale their intelligent automations.

Video Testimonial

RPA Working for Thomas Cook – Video Testimonial

Thomas Cook reduced processing time from 3 days to 3 hours with NICE RPA, with ROI seen in 90 days.

Video Testimonial

NICE Robotic Automation – Hear It from Our Customers

Transforming productivity and service delivery for our customers – don’t take it from us, hear it from them!

Case Study

NICE Automaton for Streamlining B2B IT ‘Swivel Seat’ Integrations

Find out how Unisys, a global Information Technology company, leveraged Robotic Process Automation to drive integration consistency, accuracy, cost-effectiveness and speed.

Video Testimonial

Capgemini Improves Efficiencies in the Public Sector with NICE Robotic Automation

Capgemini chooses NICE Robotic Automation to Increase efficiency and maintain the perfect customer experience across various public-sector organizations.

Case Study

Health Insurance: Blue Cross of Idaho

By investing in Desktop Automation, Blue Cross of Idaho achieved annual savings of $ 250 000.

Video Testimonial

Helpline in Italy Drives Quality, Predictability and Speed with NICE Robotic Automation

By implementing NICE Robotic Automation, fraud prevention handle time (wrap up phase) was reduced by 70% on average.

Case Study

Telecommunications: TIM

By designing and deploying NICE Desktop Automation, one of the largest telecommunication providers in Brazil reduced its case handle time by 60%, resulting in annual savings of $ 300 000.

Video Testimonial

NICE Robotic Automation is Working for Banca Popolare Di Sondrio

A European bank reduced their handle time by 80%, significantly increasing workforce motivation and freeing up staff to execute higher value tasks.

Case Study

Financial Services: Helpline

With a combination of unattended Robotic Automation and attended Desktop Automation, Helpline decreased the handle time in it fraud prevention process by 79%.

Case Study

Financial Services: Banca Popolare di Sondrio

A European bank reduced their handle time by 80%, significantly increasing workforce motivation and freeing up staff to execute higher value tasks.

Case Study

Business Process Outsourcing: The Results Companies

NICE’s full automation suite enabled The Results Companies to realize greater accuracy, reduce handle time and enhance security for their employee onboarding and offboarding procedures.

Case Study

Business Process Outsourcing & Customer Relationship Management: LIQ

After deploying NICE Desktop Automation in just 6 weeks, LIQ gained annual savings of $615 000.

Case Study

Post Sales Supply Chain: OnProcess

A combination of NICE Robotic and Desktop Automation (with added OCR capabilities) enabled OnProcess to reduce their business risk by bringing processing accuracy into their complex IT and operational environments.

Case Study

NICE Robotic Automation Case Studies e-Book

Take a look at how RPA is being successfully adopted by enterprises spanning different vertical markets globally.

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