NICE Proactive Care Services – Optimize System Performance and ROI

In today’s increasingly complex, mission-critical emergency communications environments, success requires high availability, efficiency and compliance – of people, technologies and processes. Your highest priority is on serving communities and resolving emergencies. Our highest priority is supporting you – using the best technology, backed up by the best support services.

With NICE’s Proactive Care Services, you can optimize your NICE solution’s maintenance and use and assure its peak performance, while meeting regulatory compliance standards and keeping IT costs down. NICE’s Proactive Care Services complements NICE’s traditional Technical Support Services offering by providing for:

  • 24/7/365 Proactive System Monitoring
  • Routine System Health Checks
  • MAC Services (Moves, Adds and Changes)
  • Training Subscriptions
  • Customer Site Visits


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Linda Haelsen