London, May 12, 2015 – NICE Systems will present its latest solutions for effectively managing digital evidence in the public safety sector at the 17th annual Critical Communications World Congress. At the event, taking place May 19-21 in Barcelona, Spain, NICE will demonstrate how multimedia and analytics software can improve efficiency and compliance, reduce costs, and manage digital evidence effectively.
Attendees are welcome to stop by booth C407 in Hall 8, Fira Gran Via, to discuss innovations in managing critical communications with NICE experts. Among other developments affecting public safety organizations, visitors will learn about the latest audio analytics, quality assurance and text-to-999/112 solutions for radio and telephony networks.
For critical communications, this includes NICE solutions for:
Retrieval and Reconstruction
- Audio, screen and electronic data can be searched, replayed, verified, reconstructed, organized and dispatched for incident investigations when NICE Inform, a powerful incident management solution, is integrated with NICE’s market-leading multimedia capture platform.
Service and Compliance
- Service delivery and regulatory compliance (EENA 112, ACPO national call handling standard, CALEA and ACB P33 QA standards, NG 999 and 112 compliance, etc.) can be measured and improved using NICE’s Quality Assurance and Audio Analytics solutions. Spoken words and data can be effectively and efficiently searched, while Digital Evidence Management provides secure, audited and controlled access to incident information.
Drawing on experience from over 5,000 public safety market installations worldwide, NICE representatives at the Critical Communications World Congress will detail how the NICE capture platform creates a secure, stable and resilient foundation for the most comprehensive digital evidence and digital criminal justice solutions available.
About NICE Systems
NICE Systems is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com
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