View from the top: NICE named 911 Recording and Quality Management Company of the Year

Frost_911_Company_of_Year_Report.png Have you heard the exciting news? NICE has earned Frost & Sullivan’s prestigious 911 Recording and Quality Management Company of the Year Award. The Company of the Year award recognizes companies that demonstrate excellence in growth, innovation and leadership in​ their respective industries. In announcing NICE’s selection, Frost & Sullivan lauded NICE for its pace of innovation, breadth, and depth of solutions, and its commitment to serving the needs of the public safety market. Read the full analyst report here.​

“To be selected for this coveted award, a company must have a keen eye toward the future, and drive innovation to meet future needs before they become commonly visible, often being first to market with new solutions,” said Brendan Read, Senior Industry Analyst, Digital Transformation, Frost & Sullivan. “No other company in the 911 Recording and Quality Management industry exemplifies these values more than NICE. Frost & Sullivan is pleased to recognize NICE as the 911 Recording and Quality Management Company of the Year.”

What this means for you:
Confidence: In addition to our certification and expertise in Radio over IP recording, NICE is also now the recognized leader in 911 recording and quality management solutions. So when you select NICE’s market-leading solutions to record your PSAP communications – both radio and telephony – you can be confident you're choosing the best solutions available to meet your needs.

Future-proof: NICE’s solutions are integrated, certified, and field-proven to support leading NG9-1-1 call handling and text-to-911 applications, and P25 radio environments, so beyond being the best solutions available today, they’re also future-proof.

Feature-rich: NICE continues to invest in providing value-added applications to help you not only enhance your NG9-1-1 readiness, but also improve your emergency communications and service to other stakeholders. No other solutions offer a wider assortment of capabilities for quality assurance/quality improvement, audio and text analytics, hosted configurations, and real-time decision support.

I invite you to learn more by reading Frost & Sullivan’s full report here.


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