Live demo shows power of audio analytics
In a blog posted earlier this week – Unlocking hidden insights in your incident data – NICE’s Director of Marketing & Business Development for Public Safety, Diamond Chaflawee explained how audio analytics and CAD-voice recording integration can provide significant insights and productivity improvements for PSAPs.
In this blog I’d like to delve a little bit deeper into audio analytics. Diamond gave a demo of these audio analytics capabilities to Urgent Communications’
editor Donny Jackson live on the show flow at APCO this summer. I invite you to check out this demo on Urgent Communications’ website
and see the power of audio analytics for yourself.
Click on the image below to view the video.