J.P. Sredzinski, Public Safety Dispatch Supervisor for the
Stratford (CT) Public Safety Communications Center (SPSCC), is this year’s
PSAPs’ Finest Line Supervisor of the Year. NICE recently announced the
winners of its annual 911 awards program. J.P. will receive his award in a special event being held at the SPSCC today.
J.P. has been involved in public safety for over 20 years. Before joining the SPSCC, he held positions in other dispatch agencies, including UConn Public Safety Dispatch and South West CMed Regional Dispatch.
According to Michael A. Loiz, Director of the Stratford Public Safety Communications Center, J.P. is an excellent example of what a phenomenal Line Supervisor should be – a true professional who always acts with integrity. He exemplifies what it means to be ‘a servant leader.’ He believes that by supporting his staff and providing the best tools for the job, his staff will perform better and with more confidence.
But actions speak louder than words, so here are just a few examples of what J.P. has accomplished over the past few years:
- First, he was instrumental in the deployment of a new CAD system, a medical priority dispatch system, a number of successful radio system upgrades, and also in helping his agency transition to Next Generation 911.
- In addition, under his leadership, SPSCC implemented a new Atrus AED Link system. Now, dispatchers can instantly view the location of registered AEDs (Automated External Defibrillators) near the scene of a sudden cardiac arrest emergency and instruct bystanders on how to retrieve an AED in time to save a life.
- In addition to bolstering staff training, J.P. also took steps to ensure the SPSCC was fully staffed (and now it is...for the first time in over 10 years)!
- He reduced overtime expenses year over year (for the past 5 years) by almost 20%, saving the department and taxpayers money.
- And this past year, under his supervisory leadership, the Town of Stratford’s ISO rating was reduced to 2.0 in part because of improvements to the dispatch center’s call handling time performance.
- J.P. is also currently working towards helping the SPSCC achieve its IAED Accreditation for Emergency Medical Dispatch.
J.P. expects a lot of others, but he’s the type of person who expects even more of himself. He continuously works hard to better himself. He earned his Bachelor's degree in Urban Studies and a Master’s degree in Public Administration. He’s IAED EMD/EFD/EPD and ED-Q certified, and holds over 40 different FEMA certifications as well.
When he’s not busy with his ‘day job,’ J.P. also serves as a Connecticut State Representative for the Monroe/Newtown (CT) area, where he’s active in proposing legislation aimed at requiring companies to accurately report 911 caller locations from VOIP/Centrex lines.
The bottom line is:
public safety communications isn’t just what J.P. does, it’s part of his DNA.
"Being in the 911 center allows me to lead a team which has its finger on the pulse of the entire public safety network in Stratford,” he says. “We get to help people in so many ways; from medical emergencies to domestic disturbances to providing turn by turn directions to someone unfamiliar with the town. You truly never know what to expect when the phone rings each time and knowing we are helping people is fulfilling and satisfying.”
J.P., we couldn’t agree more, and for all your hard work, commitment, and dedication, NICE is honored to present you with this year’s PSAPs’ Finest Line Supervisor of the Year award.
Read more about J.P. in these articles in the Stratford Star and the Stratford Daily Voice.