Improving How We Crowdsource Digital Evidence from Major Incidents

In recent weeks, we have all seen the tragic and often harrowing images from incidents in London, Stockholm, St Petersburg and Syria. Often the video footage and photographs we see, whether broadcast on television, or posted on social media channels are first-hand accounts from those who find themselves in the midst of the chaos.

These videos are often being extensively viewed around the world within a matter of minutes, as within a couple of taps and swipes they are shared and shared again. At the same time, investigators are working hard to make sense of what has happened, gathering as much evidence as possible. What strikes me is how much easier it is for those who find themselves in possession of these videos to post on YouTube, Twitter, Instagram and Facebook etc., than it is to share with those who are running the incident investigation.

Of course, smartphones come with many of these apps preinstalled and as soon as you take a photo or video the options to share are presented to you, all you need is a reasonable connection (which you can find in most metropolitan areas around the world). So, is there a case to have an ‘evidence app’ installed on mobile devices? The answer is yes, but the reality is that this is most unlikely in the foreseeable future, given the number of parties that would need to collaborate, in order to make it viable.

However, there does need to be a better way for citizens and private businesses to share digital evidence with those who need it, in a quick and timely fashion and NICE Investigate has the ability to do just that!

NICE Investigate’s secure public portal makes it easy for police departments to crowdsource video, photos and tips. Citizens can use the secure portal to submit photos and videos they capture on their smartphones. NICE Investigate also ​enables private businesses or local authorities to pre-register their Digital-Evidence.jpgCCTV cameras​ with a police department via an online portal. The camera locations are the plotted on a map. Then, in the event of an incident the police can rapidly engage with the business to obtain any vital evidence. Officers don’t have to go door to door seeking out footage in the wake of a crime.​ Knowing where the cameras are and who owns them, an investigator can send out an electronic request to have the video footage uploaded to the secure portal.

To learn more about this topic I also invite you access the additional resources below:


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