As the world continues to become more connected, the expectation for instant coordination and a seamless flow of information is increasing. As a result, PSAPs are upgrading to the latest-generation IP call taking and dispatch console systems. When they do, they need confidence in their ability to capture communications from these systems as well. NICE’s partnerships with industry-leading companies in the public safety sector ensure our IP dispatch recording solutions are fully integrated, tested and certified to work flawlessly.
Learn more about NICE’s proven call taking and dispatch console system integrations:
Airbus DS Communications VESTA (Cassidian)
West Safety Services VIPER (Intrado)
NICE’s NG9-1-1-ready solutions complement our VESTA suite and we are excited to offer them to our customers. PSAPs need proven solutions to manage greater volume and a variety of information sources throughout the call handling process. By integrating VESTA and NICE Inform solutions, we’re providing an end-to-end call handling system that addresses these challenges unlike anything else in the market. Bob Freinberg CEOAirbus DS Communications Read More