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NICE Reports 36% Growth in Revenue for the Second Quarter 2017 and Raises Guidance on Continued Business Momentum

Strong Growth in Both Cloud and Product Revenue

August 3, 2017

​Hoboken, New Jersey, August 3, 2017 - NICE (NASDAQ: NICE) today announced results for the second quarter 2017 ended June 30, 2017.

First Quarter 2017 Financial Highlights

GAAP​ Non-GAAP
Revenue growth of 36% year-over-year Revenue growth of 34% year-over-year
Gross profit increased 35% year-over-year to $198 million Gross profit increased 34% year-over-year to $222 million
Gross margin of 63.5% compared to 63.9% last year Gross margin of 70.5% compared to 70.4% last year
Operating income of $26 million, up 10% year-over-year Operating income of $72 million, up 27% year-over-year
Effective tax rate was 8.9% compared to 4.1% last year Effective tax rate was 20.8% compared to 19.5% last year
Diluted EPS from continuing operations of $0.33 versus $0.42 last year Diluted EPS from continuing operations of $0.90 versus $0.79 last year
Cash flow from operations increased 131% year-over-year to $69 million

"Our financial performance over the past few years has been highlighted by consistent growth and improvement in profitability, and Q2 added to that momentum with another strong result on both the top and bottom lines. We were also pleased to see significant growth in cloud revenue along with an increase in profitability. Furthermore, our solid execution translated to over 200 million dollars in net cash flow from operations for the first half of 2017," said Barak Eilam, CEO of NICE.  "The foundation of our strength has been our ability to fully execute on the strategic plans we put in place during this period.

"These strategic plans have led to the development of our four strategic pillars of cloud, omni-channel, analytics and artificial intelligence, which are the underpinning of our growth opportunities going forward. These four pillars are also the basis for our new CXone platform, which represents a giant leap forward for NICE and our industry. CXone, which is a unified, true open cloud foundation, along with a developing ecosystem of customers and partners to build and develop world class customer experience solutions, represents a substantial competitive differentiation for NICE, and exemplifies our expanding market leadership."

GAAP Financial Highlights for the Second Quarter Ended June 30:

The following GAAP financial data, excluding cash flow and cash balance, are from continuing operations, which exclude the results of the Intelligence and the Physical Security divisions for both 2017 and 2016.

Revenues: Second quarter 2017 total revenues increased 36.3% to $311.5 million compared to $228.5 million for the second quarter of 2016.

Gross Profit: Second quarter 2017 gross profit increased to $197.9 million compared to $146.1 million for the second quarter of 2016, and gross margin was 63.5% compared to 63.9% for the second quarter of 2016.

Operating Income: Second quarter 2017 operating income increased to $25.8 million compared to $23.5 million for the second quarter of 2016, and operating margin was 8.3% compared to 10.3% for the second quarter of 2016.

Net Income from Continuing Operations: Second quarter 2017 net income and net margin were $20.4 million and 6.6%, respectively, compared to $25.4 million and 11.1%, respectively, for the second quarter of 2016.

Fully Diluted Earnings Per Share from Continuing Operations: Fully diluted earnings per share for the second quarter of 2017 were $0.33, compared to $0.42 in the second quarter of 2016.

Operating Cash Flow and Cash Balance: Second quarter 2017 operating cash flow was $68.7 million. In the second quarter, $7.6 million was used for share repurchases. As of June 30, 2017, total cash and cash equivalents, short term investments and marketable securities were $439.9 million, and total debt was $443.5 million net of issuance costs and the equity component associated with our convertible debt.

Non-GAAP Financial Highlights for the Second Quarter Ended June 30:

The following non-GAAP financial data are from continuing operations, which exclude the results of the Intelligence and the Physical Security divisions for both 2017 and 2016.

Revenues: Second quarter 2017 non-GAAP total revenues were $315.3 million, up 33.9% from $235.4 million for the second quarter of 2016.

Gross Profit: Second quarter 2017 non-GAAP gross profit increased to $222.3 million compared to $165.8 million for the second quarter of 2016, and non-GAAP gross margin increased to 70.5%, compared to 70.4% for the second quarter of 2016.

Operating Income: Second quarter 2017 non-GAAP operating income increased to $72.0 million compared to $56.6 million for the second quarter of 2016, and non-GAAP operating margin was 22.8% compared to 24.0% for the second quarter of 2016.

Net Income from Continuing Operations: Second quarter 2017 non-GAAP net income increased to $56.0 million compared to $47.9 million for the second quarter of 2016, and non-GAAP net income margin was 17.8% compared to 20.4% for the second quarter of 2016.

Fully Diluted Earnings Per Share from Continuing Operations: Second quarter 2017 non-GAAP fully diluted earnings per share increased 13.9% to $0.90, compared to $0.79 for the second quarter of 2016.

Third Quarter and Full Year 2017 Guidance:

Third Quarter 2017: Third quarter 2017 non-GAAP total revenues are expected to be in a range of $315 million to $325 million. Third quarter 2017 non-GAAP fully diluted earnings per share are expected to be in a range of $0.89 to $0.95.

Full Year 2017: Full year 2017 non-GAAP total revenues are expected to be in the range of $1,330 million to $1,354 million. Full year 2017 non-GAAP fully diluted earnings per share is increased to an expected range of $3.90 to $4.10.

Quarterly Results Conference Call

NICE management will host its earnings conference call today, August 3rd, 2017 at 8:30 AM ET, 13:30 GMT, 15:30 Israel, to discuss the results and the company's outlook. To participate in the call, please dial in to the following numbers: United States 1-866-804-8688 or +1-718-354-1175, International +44(0)1296-480-100, United Kingdom 0-800-783-0906, Israel 1-809-344-364. The Passcode is 372 736 22. Additional access numbers can be found at http://www.btconferencing.com/globalaccess/?bid=54_attended. The call will be webcast live on the Company's website at http://www.nice.com/news-and-events/ir-events. An online replay will also be available approximately two hours following the call. A telephone replay of the call will be available for 7 days after the live broadcast, and may be accessed by dialing: United States 1-877-482-6144, International +44(0)20-7136-9233, United Kingdom 0-800-032-9687. The Passcode for the replay is 811 001 49.

Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude: amortization of acquired intangible assets, re-organization expenses, share-based compensation, and certain business combination accounting entries, amortization of discount on long term debt and tax adjustment re non-GAAP adjustments. The purpose of such adjustments is to give an indication of our performance exclusive of non-cash charges and other items that are considered by management to be outside of our core operating results. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures, and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Business combination accounting rules requires us to recognize a legal performance obligation related to a revenue arrangement of an acquired entity. The amount assigned to that liability should be based on its fair value at the date of acquisition. The non-GAAP adjustment is intended to reflect the full amount of such revenue. We believe this adjustment is useful to investors as a measure of the ongoing performance of our business. We believe these non-GAAP financial measures provide consistent and comparable measures to help investors understand our current and future operating cash flow performance. These non-GAAP financial measures may differ materially from the non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income.

About NICE

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Yisca Erez, +972 9 775-3798, ir@nice.com, CET

Media Contact

Ilana Hart, +972 9 775-3818, ilana.hart@nice.com ;

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE.  All other marks are trademarks of their respective owners.  For a full list of NICE' marks, please see:http://www.nice.com/nice-trademarks

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Eilam, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the Company).  In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words.  Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company's customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the effect of newly enacted or modified laws, regulation or standards on the Company and our products, and the risk that we will not be able to successfully execute on the Company's cloud business strategy and generate profitability. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.


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