NICE Collaborates with EMC to Deliver Best-in-Class Recording and Archiving

NICE Engage Interaction Recording platform is certified with EMC Elastic Cloud Storage solution

November 18, 2015

Ra’anana, Israel, November 18, 2015 – NICE Systems (NASDAQ: NICE) today announced that EMC, a global leader in information technology transformation and data storage, has certified the NICE Engage Interaction Recording platform for use in conjunction with its innovative EMC Elastic Cloud Storage​ (ECS) solution. This relationship brings together the leading cloud-based data storage system and the most advanced recording solution on the market for a comprehensive, secure and dynamic archiving solution.

The NICE Engage platform, with Advance​d Interaction Recording (AIR), provides real-time streaming and consolidated enterprise-wide recording, while ECS ensures that the recorded data is stored with cloud-scale reliability and security. Alongside the enterprise-grade commodity i​​​nfrastructure ECS offers, NICE Engage customers can also benefit from the low cost, massive scalability, and easy serviceability​​ of cloud storage.

The new Engage-ECS collaboration is the latest in a 15-year relationship between NICE and EMC, bringing many interaction management technologies to a wide array of customers.

Miki Midgal, President of the NICE Enterprise Product Group, said: “The ECS solution will help our customers reduce storage cost and seamlessly move from traditional storage to modern cloud deployments. Together with EMC, NICE customers can enjoy the best of both worlds: advanced recording and cloud-scale performance.”

“The combination of NICE Engage and ECS creates a scalable, multi-threaded solution,” according to Ryan Peterson, Senior Director of Solutions and Alliances for EMC. “Through this collaboration, we can offer customers cloud-comparable economics and flexibility, while the geo-distribution of our technology is ideal for supporting a mobile workforce and ensuring business continuity in the event of a disaster.”

About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE solutions help the world’s largest organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions.

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