​​​​​​​​​​​​​​​​​NICE inContact ​​​​​​​​​​​​​​CXone DEVone Ecosystem


Extend your CXone investment

NICE inContact CXone DEVone Ecosystem connects trusted, fully integrated applications and functionality to the CXone portfolio. Using the CXexchange Marketplace, CXone customers can self-select innovative products to extend the CXone solutions they use every day-positively impacting business outcomes at the click of a button.

  • Maximize - your CXone investment
  • Find - the right solutions with the click of a button
  • Assure - compliance  & indemnification
  • Gain - deeper insights from customized reporting & analytics
  • Improve - CSAT, SLAs, & other key performance metrics

The most expansive Ecosystem in the industry

Find the right solutions

View and choose technology in our online CXexchange Marketplace with confidence.

  • Save time in technology selection
  • Decrease time-to-implementation
  • Read reviews and ask questions
  • Compare and contrast solutions


Stay ahead of the competition

Provide cutting edge customer service

  • Streamline operations with transformative solutions
  • Begin using new technology quickly
  • Improve customer and agent satisfaction
  • Find targeted solutions for specific industries and business challenges


Eliminate risk

Protect your business against litigation and penalty for regulatory non-compliance.

  • Stay ahead of new and shifting regulations
  • Protect your customers and your agents
  • Automatically apply compliance policy updates with fully-integrated solutions

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