You Can Put Your Boots in the Oven, But that Don't Make'em Biscuits: The real stuff behind optimizing Customer Dynamics at Interactions 2010

It’s that time of the year again – time for our annual Customer Conference.It’s that time of the year again – time for our annual Customer Conference. Interactions 2010 promises to be very exciting with dozens of breakout sessions, plenty of opportunities for networking with other users and NICE experts, a showcase designed to deepen know-how and expertise, and innovative discussions and workshops for sharing “real world” experiences.

I am particularly looking forward to our NICE customer speakers and to hear how they have been optimizing their Customer Dynamics, for example: Randall King, SVP eChannels & Customer Solutions at Bank of America will be talking about “Winning When Our Customers Win,” Jeffrey Hayzlett, Chief Marketing Officer at Eastman Kodak Company, a Social Media and Marketing Expert will be sharing best practices on “Putting Customers First,” and Mark Wooley, National Manager, Central Pharmacy Operations at Walgreens, will be covering his “Prescription for Success in the Contact Center and Beyond.

” With 1,200 NICE customers from hundreds of high profile companies convening in Texas from all over the country –  you could say that I'm as nervous as a long-tailed cat in a room full of rockin' chairs.

Don’t miss out on all the on-site info and updates, follow @2010NUG on Twitter

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