Imagine Managing the Contact Center as a Ball Game – What Role Would you Play in the Team?
In the world of customer service, contact center is one of the most complex environments.
Making sure a contact center meets the demands of customers, management, regulators and even employees, is an ongoing effort, and like a ball game requires managing many moving parts.
Click the image to take our quiz and find out which role would you play in the team
Are you a Football fan? Take the Quiz Below
Or are you a Soccer fan? Click the Image Here