NICE Nexidia has been recognized as a Leader by Forrester Research in its 'The Forrester New Wave™: AI-Fueled Speech Analytics Solutions, Q2 2018' report. The report designated NICE Nexidia 'differentiated' across six criteria out of ten that were analyzed.
Download a complimentary copy of the report to learn:
- How NICE Nexidia's proprietarily built language models rated in Forrester's analysis
- Why NICE Nexidia's speech analytics functionality and search drive business value in the contact center and beyond
- Why the customer Forrester spoke to feels NICE Nexidia delivers new insights
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