Technical Education Specialist

Training | Raanana, Israel | ISRAEL
  • Independently lead learning solutions through training life cycle – needs analysis, mapping, design, development and delivery
  • Develop technical training solutions for customers, partners and employees; develop training materials and associated documentation for instructor-led training courses and eLearning offerings
  • Work closely with the product house to gain expertise of new products and versions
  • Install, upgrade and maintain training systems in lab
  • Constitute a point-of-contact for product and professional knowledge needs of trainers worldwide
  • Work in a fast-paced environment while completing training development projects according to projects timelines
  • Deliver courses on NICE products to customers, partners and employees, in both classroom and online (virtual) environments
  • Foster teamwork within a global group, to achieve project and group goals
  • Bachelor’s degree in Computer Science / Engineering, or equivalent experience
  • Holds a certification by either of the following: Microsoft/Cisco/VMware/Checkpoint/EMC/NetApp - advantage
  • Experience in developing technical training courses and materials
  • Real life experience in one of the following technologies:
    • OS: Microsoft Windows Server 2012/2016 – a must
    • Networking: Cisco, Checkpoint, Juniper, F5 or Fortinet
    • Virtualization: VMware, Microsoft Hyper-V or Citrix Xen XenServer
    • Storage: EMC, NetApp, Hitachi, IBM, HP or Dell
    • DB: SQL or Oracle
  • English at mother-tongue level – verbal and written
  • Excellent command of Microsoft Word and PowerPoint
  • Self-motivated and independent
  • Takes a “Can-Do” approach and attitude, and delivers
  • Excellent self-learning skills
  • Experience in designing and writing code with C++ / Java / VB and DB queries, OOP – advantage
  • Experience as Support / Software / Field Engineer in a High Tech company – advantage
  • Experience in developing eLearning courses – advantage
  • Experience in delivery of technical and application training – advantage

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