Technical Education Specialist

Training | Raanana, Israel | ISRAEL

SUBMIT RESUME

Responsibilities:

Independently lead learning solutions through training life cycle – needs analysis, mapping, design, development and delivery
Develop technical training solutions for customers, partners and employees; develop training materials and associated documentation for instructor-led training courses and eLearning offerings
Work closely with the product house to gain expertise of new products and versions
Install, upgrade and maintain training systems in lab
Constitute a point-of-contact for product and professional knowledge needs of trainers worldwide
Work in a fast-paced environment while completing training development projects according to projects timelines
Deliver courses on NICE products to customers, partners and employees, in both classroom and online (virtual) environments
Foster teamwork within a global group, to achieve project and group goals

Education:

Bachelor’s degree in Computer Science / Engineering, or equivalent experience
Holds a certification by either of the following: Microsoft/Cisco/VMware/Checkpoint/EMC/NetApp - advantage

Requirements:

English at mother-tongue level – verbal and written
Excellent command of Microsoft Word and PowerPoint
Self-motivated and independent
Takes a “Can-Do” approach and attitude, and delivers
Excellent self-learning skills
Experience in designing and writing code with C++ / Java / VB and DB queries, OOP – advantage
Experience as Support / Software / Field Engineer in a High Tech company – advantage
Experience in developing eLearning courses – advantage
Experience in delivery of technical and application training – advantage

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SUBMIT RESUME