Systems Engineer

IT – Information Technology | Minneapolis, MN, United States | AMERICAS

The Systems Engineer role is responsible for architectural design, implementation and hands on maintenance of enterprise platforms based on Linux and Windows servers in a highly secure service provider environment. Core systems include Citrix, Hadoop, ScienceLogic EM7, Symantec, VMware, Hitachi ID, Office365 and more. This role is also responsible for level 4 support.

The ideal candidate for this position will have a minimum 3- 5 years of relevant work experience in Citrix, Hadoop, ScienceLogic EM7, Symantec, VMware,preferably in a challenging environment. Additional requirements include:
• Windows Active Directory and group policy management
• Provides escalated support for Linux install server base, Hadoop environment and other related technologies
• Ensure architectures, tools and technologies support client security requirements and internal policies
• Support server-hardening and management system architectures
• Work closely with Cloud Architecture, Storage, Security and Operations teams on various initiatives
• Provide platform solution architectures and validation of configurations
• Complement other engineers skillsets and provide input
• Recommend new enterprise platforms and tools to meet business requirements
• Provide Level 4 technical support for escalated issues
• Participate in platform architecture and technical requirements meetings
• Develop and maintain platform documentation

Required Skills / Experience:
Strong Knowledge of the Following Technologies:
• BS/BA in computer science or information systems
• Minimum 5 years’ experience in an enterprise class Windows environment
• Experience with Linux and Windows scripting languages
• Demonstrated understanding of core systems technologies including name resolution, IP networking, Active Directory, PKI, system hardening , and command line proficiency
• Ability to work across teams to achieve desired results on common projects
• Good understanding of computer systems characteristics, features, and integration capabilities
• Demonstrated understanding of business requirements/drivers and ability to integrate into engineering initiatives and projects
• Proven analytical and problem-solving abilities
• Experience coordinating initiative efforts across geographically dispersed offices and project teams
• Self-motivated individual who can work independently and as a team player
• Ability to balance multiple priorities and projects
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Ability to produce clean, concise diagrams and documentation

Desired Skills / Experience
• Citrix,  Linux, Windows, VMWare, or other IT certifications
• Familiarity with security standards and frameworks including PCI-DSS, ISO 27001, HIPAA/ARRA, and NIST.
• Strong experience supporting Hadoop and other big data platform administration
• Experience with ScienceLogic EM7 or other integrated monitoring systems
• Experience working in client-centric service provider environment
• Ability to work effectively in a fast-paced, demanding and multi-tasking environment
• Knowledge of applicable data retention practices
• Good written, oral, and interpersonal communication skills
• Basic understanding of project management principles
• Experience with ServiceNow, Atlassian JIRA and Confluence

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