Staff Cloud Architect

Services | Pune, India | INDIA

Job Purpose:

  • The Software Architect is responsible for providing technical leadership across development teams in one or more functional areas.
  • This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, scalability, serviceability and supportability in mind.
  • You will be responsible for the architecture of our product platform end to end. Reporting to the Director of Engineering and working closely with all the engineering functions, chief architect, architecture review board and the scrum teams.
  • You will drive an open and extendible architecture, ensuring relevant technology solutions are being adopted, good engineering practices are implemented and the overall system design and architecture is kept while we develop new features to the market.  You will have a key role in fostering innovation and ensuring adoption of new technologies as needed.
  • We are looking for someone who is passionate about delivering high quality enterprise product that is used by millions of users. 
  • You are expected to be very hands on and have an in-depth technical understanding of enterprise and cloud software architecture


Main Responsibilities and Deliverables:

  • Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.
  • Communicate architecture in an effective and professional manor.
  • Drive technical decisions, solve tough problems, and coordinate multiple project execution.
  • Ensure that the Development coding quality standards and review processes are followed to ensure proper security and high availability standards.
  • Monitoring the quality of code that is delivered by your team through reviews and other processes.
  • Foster strong team work environment and create passion and energy within the team.
  • Be an active participant in the development leadership team ensuring corporate success.
  • Represents self and department with professionalism and competence.
  • Follow the company Code of Ethics and inContact policies and procedures at all times
  • Overall responsibility for the platform architecture, establish well architected and designed solution.
  • Working with several scrum teams and actively involved in the design of multiple features in parallel.
  • Mentor and develop architects, engineers and Involvement in hiring great engineers.
  • Participate in envisioning of next gen plans to achieve longer term strategic objectives of the organization.
  • Drive the architecture of a project/product line, including authoring functional and design specifications, scalability, security, data flow, and interface.
  • Contribution to the strategic vision of inContact business unit.
  • Identify impact of new technologies on our products and communicate to development teams.
  • Partner with customers/prospects on product functionality and future direction; participate in industry briefings.
  • Consider customer impact; when considering alternatives, evaluate whether something we are asking the customer to do would be reasonable. Attitude of quality, diligence and thoroughness.
  • Conduct architectural and design reviews.
  • Evaluate new technologies/innovations and industry trends.
  • Intentionally drives business value through architectural innovation.

Level Distinctions:

  • 18+ years of software development experience, at least 8 of them developing in SaaS/Cloud services
  • Experience as an Cloud-SaaS architect
  • Experience in building applications and platforms using Amazon Web Services
  • Experience with micro services
  • Excellent problem solving abilities.
  • Excellent decision-making skills.
  • Working Knowledge of design patterns.
  • Working Knowledge of Agile development processes
  • Strong communication skils
  • Strong quality orientation
  • Experience in data modeling and database design with both SQL and NoSQL databases
  • Experience designing multi-tiered service-oriented applications and microservices and supporting them in production
  • Experience designing and developing multi-tenant SaaS-based solutions; experience building shared Platform-as-a-Service services required
  • Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins
  • Experience working in a modified Agile methodology development environment and using work item management tools like JIRA
  • Proven ability to educate and mentor junior engineers on principles of distributed systems and contemporary design patterns for building microservices
  • Familiarity and/or experience with public cloud infrastructure and technologies such as Amazon Web Services (AWS), Google Cloud Engine, or Azure a plus
  • Familiarity with Web development technologies (JavaScript, HTML5, CSS3); experience with relevant frameworks like NodeJS, AngularJS, ReactJS, and Bootstrap a plus
  • Demonstrated ability to influence others, especially in sensitive or complex situations
  • Excellent interpersonal and communication skills
  • Ability to work independently and collaboratively
  • Ability to communicate design rationale and build consensus
  • Ability to prioritize and manage work to critical project timelines in a fast-paced environment
  • Ability to develop new approaches to complex design problems
  • Must be organized, have an eye for detail, and be able to put ideas into a tangible form
  • Experience using Test Driven Development, Continuous Integration, and Test Automation
  • Ability to work with remote teams

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