Sr Systems Administrator

Services | Salt Lake City, UT, United States | AMERICAS

Sr Systems Administrator

Location: Salt Lake City, UT

The Sr. Systems Administrator (PO) will work with a team of Systems Engineers/Administrators to manage NICE inContact's Production Systems, SANs and supporting environment. This position manages all aspects of Microsoft Windows Server 2000 through 2012 R2 environments, including Mail, DNS, FTP, IIS, Active Directory, Application and Database servers. The Senior Systems Administrator will also manage systems and environments in Production labs, including managing monitoring systems.

As a Sr Systems Administrator, a Typical Day Might Include the Following:
  • Manage Production systems
  • Maintain Production storage/SAN systems
  • Manage Mail, DNS, FTP, IIS, and Application environments
  • Maintain Operating System software – upgrading, patching
  • Set up and maintain server system and file security
  • Cross-train and share knowledge with team
  • May cable and rack server equipment in co-location facilities (some travel may be required)
  • Manage replication and backups
  • Monitor and optimize performance of servers
  • Maintain documentation of servers and networking equipment
  • Work with vendors to troubleshoot problems and evaluate new products
  • Participate in the on-call rotation

To Land This Gig You'll Need: 

  • Bachelor’s Degree in Computer Science, Business Information Systems or related field or equivalent work experience required.
  • 8+ years in Windows Server Administration, Windows 2000 through 2012 R2
  • 8+ years configuring server hardware and OS
  • Excellent knowledge of Windows Domains, Active Directory, DNS, Mail
  • Experience managing Storage Area Networks
  • Experience working with Management Systems and SNMP
  • 2+ years' experience working in a PCI 1 compliant environment
  • Experience managing VMware environment
  • Experience working with Management Systems and SNMP

Experience Preferred 

  • Experience managing HP branded servers and SAN
  • Solaris/Linux administration
  • Microsoft SQL Server and MySQL
  • Experience managing Storage Area Networks
  • MSCA, MCSE certifications preferred

ABOUT NICE inContact: NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s No. 1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

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