GPS
SOLUTIONS

ServiceNow system analyst

IT – Information Technology | Raanana, Israel | ISRAEL
Responsibilities:
  • Understand new business requirements and analyze the best fit solution.
  • Lead the E2E requirements delivery including: writing detailed design documents, implementation and rollout.
  • Support and maintain existing processes.
  • Interaction with multiple technology teams such as Development, Integrations, IT System & Network, Information Security as well as third-party vendors.
  • Conduct QA testing for new requirements.
  • Proactively suggest process and data accuracy improvements.



Requirements:
  • B.Sc. in Industrial Engineering or a related field
  • Experience as ServiceNow (ITSM) system analyst of at least 3 years - must
  • Experience with ServiceNow Application – CSM module - an advantage
  • Experience in writing detailed design document
  • Experience in global companies – an advantage
  • Experience with SQL and developing tools – an advantage.
  • Experience with integrations tools – an advantage.
  • Ability to lead E2E execution of activities.
  • Ability to handle tasks under tight timelines.
  • Ability to absorb, analyze, and understand new information, technologies and practices quickly.
  • Independent, autodidact and quick learner
  • Excellent interpersonal and communication skills
  • Excellent Team player.
  • Excellent service orientation.
  • Thinking out of the box.
  • Very good English (writing and speaking)

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