Sales Operations Analyst

Administration | Hoboken, NJ, United States | AMERICAS

NICE Actimize is currently seeking a dynamic Sales Operations Analyst. Individual who can demonstrate proven success supporting a growing Sales organization. This position reports to the Global Sales Operations Manager.




  • Provide business analysis - forecast, measure, track and report sales pipeline opportunities; Support quarterly forecasts of booked and recognized revenue
  • Management and oversight of sales enablement tools and processes – SFDC, sales playbooks, quoting process, deal reviews, lead conversions. Drive adoption of these processes and ensure compliance with business policies
  • Support time sensitive software delivery and licensing process
  • Work with Global Sales Commission team to set up sales comp plans each year and validate monthly commission credits
  • Generate variety of reports and provide statistics and regular reporting on sales, line of business and/or regional performance. Mine and analyze data to identify trends, variances
  • Generate management dashboards/business presentation decks as required
  • Partner with Sales, Product, Legal, Order Management and Corporate teams to ensure a streamlined operational rhythm in support of data accuracy, timely processing of sales orders



  • Minimum two years experience in a Sales/Business Operations role in a software company or comparable B2B industry (Consulting, Financial Services)
  • Experience with SalesForce required (with ability to create reports/dashboards)
  • Experience with Oracle Essbase/BI preferred (with ability to create reports/dashboards)
  • Advanced MS Office skills required, primarily Excel and Powerpoint
  • Bachelor’s degree required
  • Demonstrated comfort working in a cross-functional, matrix-oriented, multinational environment
  • Excellent communication (written/presentation) and interpersonal skills with ability to influence global team members
  • Process oriented, proactive and customer-focused
  • Flexible and able to quickly act under pressure


NICE Actimize is offering a competitive base salary, a bonus, and a full benefit package. Benefits include: medical, dental, 401K, vision, Life, STD, LTD, and a Flexible spending account.

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