ABOUT NICE: NICE (NASDAQ:NICE) is a $1.5bn company with over 5,500 employees globally. Our solutions provide real-time interaction management, advanced analytics and employee engagement software to deliver faster, smarter and safer customer engagements, and to get major brands closer to their customers. NICE’s solutions help major brands to understand, predict and adapt to customers’ needs in real time so that they can create tailored experiences that go beyond what customers expect.
SOLUTIONS: We enable companies around the globe create great customer experiences with our powerful portfolio of cloud-based and on-premise software. We’re creating tomorrow’s customer experiences today with our smart interactions applications using the industry’s greatest Analytics, Robotics and Customer Contact solutions. With over 10 years in the multi-tenant cloud environment, NICE is best placed to own this exciting and growing marketplace.
New Business Account Sales / Team Leader– owning a defined territory (UK/I) with the responsibility to generate new customers, cross sell and upsell new solutions and services to existing customers, ensuring we deliver value with the highest levels of customer satisfaction. Understanding the business issues faced by your customers and helping them find solutions via our product set alongside our value realisation services. Direct and Indirect go to market, working with our valued Business Partner Network and Systems Integrator. Build sales pipeline, create great customer references and close sales. The successful candidate will also be leading the UK/I small/medium business sales team.
Circa 5+ years in a customer facing sales role, in software and/or SaaS solutions (not platforms). Consistent and proven track record. Degree or equivalent experience. Must have a professional outlook with a desire to succeed and progress, comfortable with multi-million-dollar sales targets.
You must possess the desire to excel in customer satisfaction and new business sales. Great relationship building skills, able to demonstrate value to customers, partners and colleagues, the curiosity and analytical skills to understand why customers need our solutions and to build the value case in the customer’s terms Work with teams of product sales, pre-sales and services colleagues to create great outcomes for our customers.
As this role requires managing and leading the SME team, we are looking for individuals with this experience in their track record as well.
Based in our London Blackfriars office, you must possess a clean driving license and able to travel within the UK and internationally as needed.
Via the NICE career site, LinkedIn or directly: firstname.lastname@example.org
NICE is an Equal Opportunities Employer