Account Executive - Enterprise Contact Center Software Solutions

Sales | Detroit, MI, United States | AMERICAS

As the sales and relationship expert for NICE’s accounts, you'll work in deep collaboration with the pre-sales teams to deliver a compelling value proposition that differentiates the NICE product portfolio from the competition.

Unit Sales Executives are charged with effectively selling all of NICE’s mature products with a high degree of sophisticated product knowledge and advanced selling skills.  The account executive is also engaged in both managing the client relationship regarding existing product installations as well as expanding opportunities for new products into the customer.  

In order to be successful, you will have to:

Develop strategic initiatives targeted to specific accounts and that demonstrate NICE’s extensive capabilities as an advanced solution provider and drive increased market share proactively.

Master a deep understanding of the customer, including an understanding of the performance metrics and develop plans that position NICE capabilities in anticipation of customer’s business strategies and goals.

Provide critical insights to the customer that generate best-in-class credibility and contribute to a market leadership position for the company.

You'll have access to internal sales partners to develop methods to address specific needs of an account to present a highly differentiated portfolio based value proposition.

Successful candidates will possess any of the following:

At least 10 years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.

Superior relationship and client management skills that effectively builds trust and credibly manages/resolves customer escalations.

Collaborative approach to sales that includes working with multiple groups both internally and externally.

Exceptional communication and presentations skills that build confidence and credibility with C and VP-level executives.


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