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Don't Compromise on Cloud Customer Experience

CXone is the only complete cloud customer experience platform for enterprises that don't compromise

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NICE Named a Leader
in two prominent Forrester Wave™ Reports for

Customer Journey Analytics

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Join us at Interactions 2019

Interactions 2019 Welcomes
Ashton Kutcher as Keynote Speaker!
April 15-17
ARIA Resort & Casino, Las Vegas

Make Automation Personal

NEVA enables a better customer experience by
automating mundane tasks and guiding your
employees to enhance their performance.

Leave it to NEVA

Perfecting
Customer Experience

An integrated platform to create perfect experiences for your customers at every engagement across the customer journey is your main goal.

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Powering
Public
Safety

Solving information management challenges for emergency communications and investigations.

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Fighting
Financial Crime

Where there’s money, fraud and compliance risks follow. We'll help you prevent, detect and investigate.

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One Platform:

A unified and integrated platform

A single unified Customer Experience platform that includes the industry’s most complete and best-of-breed CX applications including: omnichannel routing, analytics, artificial intelligence and workforce optimization. A Unified and integrated way to deliver continuous and automatic improvements. A system that is smart enough to self-learn and adapt itself automatically, based on its own insight.

One Path: Meets you where you are today and takes you where you need to be tomorrow

With the fastest turn-up we can protect your current investment with a comprehensive migration path to a full native cloud platform.

One Cloud:

CXone is a fully scalable, open, cloud native platform. With its extreme elasticity you’ll only pay for what you use. It provides World-class cloud operations with automatic upgrades and 99.99% guaranteed availability, and has hundreds of APIs that are already used by over 75 ecosystem partners.

ONE Leader -Your Safe Choice

Our customers include 85% of the Fortune 100 and we are the #1 position from all analysts. With proven domain expertise, we handle over 6 billion interactions a year and have over 200,000 agents in the cloud.