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Enterprise CX Cloud

Why CXone is The Only Enterprise Grade
CX Cloud Solution?

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Make Automation Personal

NEVA enables a better customer experience by
automating mundane tasks and guiding your
employees to enhance their performance.

Leave it to NEVA

NICE to Acquire Mattersight

The acquisition of Mattersight reinforces NICE’s position as a cloud analytics powerhouse, providing organizations innovative solutions to analyze and predict customer behavior based on advanced interaction analytics and AI.

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NICE Rated Highest on Gartner WEM Report

Received Highest Scores Across all Four Use Cases in Gartner’s Critical Capabilities for Workforce Engagement Management Report

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2018 Gartner WEM
Magic Quadrant

NICE positioned highest and furthest for its ability to execute and completeness of vision

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CXone - CX Cloud Done Right

Can a CX center be completely elastic?
Or be up and running in a matter of days?
See Adam and Jamie try out the most burning CX questions!

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NICE Q1 2018 Earnings Conference Call

Thursday, May 10, 2018
8:30 am ET
3:30 pm IL

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Perfecting
Customer Experience

An integrated platform to create perfect experiences for your customers at every engagement across the customer journey is your main goal.

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Powering
Public
Safety

Solving information management challenges for emergency communications and investigations.

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Fighting
Financial Crime

Where there’s money, fraud and compliance risks follow. We'll help you prevent, detect and investigate.

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One Experience:

A unified and integrated platform

A single unified Customer Experience platform that includes the industry’s most complete and best-of-breed CX applications including: omnichannel routing, analytics, artificial intelligence and workforce optimization. A Unified and integrated way to deliver continuous and automatic improvements. A system that is smart enough to self-learn and adapt itself automatically, based on its own insight.

One Path: Meets you where you are today and takes you where you need to be tomorrow

With the fastest turn-up we can protect your current investment with a comprehensive migration path to a full native cloud platform.

One Cloud – Never “Rip & Replace” Again!

CXone is a fully scalable, open, cloud native platform. With its extreme elasticity you’ll only pay for what you use. It provides World-class cloud operations with automatic upgrades and 99.99% guaranteed availability, and has hundreds of APIs that are already used by over 75 ecosystem partners.

ONE Leader -Your Safe Choice

Our customers include 85% of the Fortune 100 and we are the #1 position from all analysts. With proven domain expertise, we handle over 6 billion interactions a year and have over 200,000 agents in the cloud.

Experts' thinking

PERFECTING CUSTOMER EXPERIENCE

Webinar Recording

Introducing NICE inContact CXone

What does it take to optimize your business operations and offer your customers the seamless experience they want? It takes one. NICE inContact CXone

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Press Release

NICE inContact Introduces CXone – the World’s No. 1 Cloud Customer Experience Platform

FIGHTING FINANCIAL CRIME

WHITE PAPER

Manual Transition: a PwC White Paper

Transforming financial crime investigations through automation

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Why CXone is The Only Enterprise Grade CX Cloud Solution?

Can a CX center be completely elastic? Or be up and running in a matter of days? See Adam and Jamie try out the most burning CX questions! ​​​​​​

One Experience:

A unified and integrated platform​​

One Path: Meets you where you are today and takes you where you need to be tomorrow

One Cloud – Never “Rip & Replace” Again!

ONE Leader -Your Safe Choice​

Expe​rts' thin​king

Why CXone is The Only Enterprise Grade
CX Cloud Solution?

Can a CX center be completely elastic?
Or be up and running in a matter of days?
See Adam and Jamie try out the most burning CX questions!

A unified and integrated platform

ONE Leader -Your Safe Choice

Experts' thinking