Total Trading Voice Management
Today's trading floors face strict trading regulations requiring the capture and archiving of all trade communications of regulated employees. Plus the ability to easily access the information in respond to compliance queries in a timely manner. Factor these requirements over the thousands of trades that occur each day and the management of these calls is daunting.
A solution is needed that can centrally manage all the firms' voice recordings of front-office, back-office, and mobile devices.
For compliance assurance of all regualated employees, NICE offers real-time visibility of recording events and usage plus reporting for measuring and proving compliance.
ONE solution for ALL trading recording
The NICE Trading Recording (NTR) solution supports dynamic recording based on the compliance policies of financial institutions, ensuring a lower total cost of ownership than traditional blanket recording methods. It incorporates the secure, automated capture and retention, instant retrieval, advanced search, and monitoring for all voice interactions that customers of NICE have come to depend on over the last three decades.
The new Skype for Business recording solution uses the same NICE Trading Recording platform, meaning you can fully benefit from previous investments in NICE's recording solutions even as the communications platform changes. This integration significantly lowers the total cost of ownership and provides peace of mind for organizations that have grown to depend on the reliability of NICE solutions.