First Timers’ Welcome Monday, July 28th, 11:00 am – 11:45 am MAGNOLIA BALLROOM Hosted by Brad Totten and Paula Murphy of the NUG Board Is this your first NUG Summit? You are not alone! The First Timers’ Welcome is a chance to meet the NUG Board of Directors – and all the other attendees that are new to the Summit. Gain some insight into the events of the next few days and learn how to make the most of your Summit experience. Networking Event Monday, July 28th, Noon – 4:00 p.m. PALOMINO ISLAND, EL CONQUISTADOR RESORT Catch the ferry to the resort’s private island for lunch and an afternoon of beach fun. Play volleyball, paddle a kayak, build a sandcastle, take a swim, or just relax with a cold drink with some old friends. Just “follow the footsteps” to the ferry which leaves from the resort’s private marina.  Ferries will run to and from the island all afternoon, approximately every half hour. Dress:  Beach casual (don’t forget swimsuits and sunscreen!) Welcome Reception Monday, July 28th, 7:30 pm – 9:30 pm GRAND ATLANTIC BALLROOM Join hundreds of other NICE users, NICE employees and NUG Summit sponsors in the Interactions 2008 showcase to catch up with old friends and make some new ones. Enjoy a cold drink and grab a bite while you mingle and check out the exciting exhibits. Customer Appreciation Party NUG-NICE High Performance in Action Celebration Tuesday, July 29th, 7:30 pm – 10:30 pm MAIN POOL AREA Catch up with friends poolside to enjoy an exciting evening of exotic cocktails, fantastic music, and High Performance entertainment - a party not-to-be-missed! Dress: Casual