| NICE User Group Summit FAQ’s |
| This is my first time attending the NUG Summit. Is there anything special I should know? |
| Be sure to attend the First Timers Welcome Meeting on Monday, July 28th at 11 am. There you will get an overview of the summit, meet other first timers and the NUG board, and ask any questions you may have. |
| Is there anything I should make sure to bring with me to the conference? |
| Business Cards with your contact information for networking. And don’t be afraid to share them! |
| Will I be able to meet others from the same industry? I’ll be traveling alone. |
| You can meet and network with others from your same industry in the Birds of a Feather (vertical networking events). Additionally, in your sessions and at networking opportunities, you can find and connect with others in your industry. Also you can look for other NUG members on the NUG web site [by industry or Special Interest Groups] and check to see who might be going to the NUG Summit. |
| What are some tips to help me make sure I have a successful conference? |
| • |
Be the starter of conversations. Don’t wait and take the chance on missing a great networking opportunity |
| • |
Make sure you have plenty of business cards and share them |
| • |
Mingle – don’t just sit with the people you came with. They’ll be back in the office with you but the other folks at the Summit won’t be! |
| • |
Be an active participant. Remember, you get out of the conference what you put into it! |
|
| If the registration table is busy, who else can I ask questions to? |
| You can address questions to any of the NUG Board Members who will be wearing red shirts. |
| Do I have to sign up for my sessions? If so, can I select sessions from the different Tracks, or must I select and attend sessions in one Track? |
| Signing up for sessions is optional. You may sign up for sessions in any of the tracks, but be sure read the session description to get the most out of the session. |
| Once I’ve signed up for my sessions, can I change or add sessions when I arrive on site at the Summit? |
| Yes, you may. However, the Hands-On sessions are available on a first come, first serve basis. |
| If there are sessions taking place at the same time that I'd like to attend, is there a way for me to obtain the presentation on the other session? |
| The presentations are posted on the NUG web site after the Summit is over. |
| If I miss the first day’s networking activity, will there be additional opportunities to network with NICE representatives and other NICE users? |
| Yes, there are plenty of opportunities for networking throughout the Summit (Welcome Session, Networking Events, during meals, Customer Appreciation Party, the Showcase, etc.). Check the agenda for additional networking opportunities. |
| Will the latest functionality of NICE products be demonstrated as a “live system”? |
| All the new products will be available to preview at the Showcase. |
| While at the NUG Summit, is there internet access available to check email, etc.? |
| Yes, there will be an internet café set up that you can check email from, etc. Additionally, Internet access is available in your guest room at the El Conquistador Resort. |
| Does the El Conquistador have Internet access in the guest room? |
| Yes, the El Conquistador Resort does have Internet access in the guest rooms for a fee of $14.95/12 hour block. |
| What is the dress for the conference? |
| Business casual during the day for sessions, beach attire for the networking event, and casual for the customer appreciation party on Tuesday night. |
| What meals will be provided during the Summit? I don't see anything about dinner for either night? Should I eat prior to attending? For the networking event - will lunch be provided or should I eat first. Will water and beverages be available? |
| • |
Breakfast and lunch is included each day as part of the Summit on Tuesday and Wednesday, July 29-30. |
| • |
Food and beverages will be provided as part of the Networking Activities on Monday, July 28th, at Palomino Island, the private island of the El Conquistador Resort. Monday evening at the Welcome Reception / General Session, food and beverages/cocktails will be provided. |
| • |
On Tuesday, July 29th, the Customer Appreciation Party will host a cocktail hour with plenty of heavy hors d’ouvres and stations to fill you up. |
| • |
Additionally, the El Conquistador has several restaurants. |
|
| Is transportation provided to and from the Airport? What is the cost to get from the airport to the resort? How long is the trip? |
| There is a shuttle between the San Juan and Luis Munoz Marin International Airport (SJU) and the El Conquistador Resort. The shuttle cost is $33.00 each way per person and is a 31 mile trip (each way). The shuttle service is located in Terminal C at the airport. You may contact the Hotel Concierge for more information at 787-863-1000. Taxi service is also available, but is pricey [you may consider sharing a taxi with a fellow Summit traveler]. |
| What is the average day and night temperature for Puerto Rico in July? Isn’t it hurricane season? |
| Average High temperature if 88 degrees [Fahrenheit] with an average low of 76 degrees [Fahrenheit]. The Mean temperature at the time of Summit is 83 degrees. Yes, hurricane season is from June 1st to November 30th. |
| How many different companies send representatives to the Summit? |
| There are attendees at the NUG Summit representing 149 companies coming from over 20 countries. |
| How can someone reach me in case of an emergency? |
| You can contact the El Conquistador Resort and ask that a NUG representative be contacted to assist in locating you in the session you’re attending, so that you can receive the emergency message/phone call. |
| |
|
|
