Configuration Service

Submitted by Anonymous on Thu, 06/17/2010 - 12:50
Show Lobby links: 
Do not show a Lobby

Tailor-Made Processes

In order for new technology to become a viable, valuable component of your operations, it must perfectly align with your organization’s business processes. Whether you’re implementing NICE software to support a contact center or financial trading floor, Tailor-Made Processes can quickly adapt it to your business process and IT environment as well as speed up its time to value.

 

Tailor-Made Processes are delivered in an end-to-end engagement designed to understand and address your business requirements, especially as they relate to business processes. As part of your implementation, NICE configuration specialists initially learn about your environment. Following a detailed assessment, they configure your NICE software for maximum benefit and minimum time to go live.
 
By expediting the launch of your NICE technology, Tailor-Made Processes help you achieve quicker return on your investment. Plus, they lower the setup costs typically incurred when integrating a new system by eliminating in-house staff-time expense. Your system administrators, Quality Management staff, analysts and compliance officers need not invest in setting up your NICE system’s initial configuration. Tailor-Made Processes are also beneficial when upgrading from an older NICE version or if you simply want to extract new value from an existing system.
 
NICE configuration specialists are experts in application and business process implementation. They have developed and delivered thousands of projects to customers worldwide in a broad range of industries. Let them help you align the NICE system with your business processes on time and within budget.
 

Targeted Training

Once your system is configured according to your unique business processes, more targeted user training can take place. NICE training professionals can hone your users’ skills by concentrating on your specific business and operational needs and providing hands-on demonstrations on a fully configured solution. By observing NICE experts and absorbing their tips and tricks to optimize the system’s full capabilities, your users will be ready to make best use of your new solution.
 
For more details about Tailor-Made Processes, email training@nice.com.