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NICE Business Consulting services are designed to accelerate your ROI by ensuring a quick roll-out and faster adoption process. Our expert team can provide project specific or on-going value added services tailored to your needs.
NICE Business Consulting methodology combines industry and domain specific best practices with value realization management and deep solution expertise. It ensures a holistic approach by including business, operations and technical needs, enabling you to gain deep insight through NICE solutions that translate into measurable and repeatable business benefit. Our methodology involves working with you throughout the product lifecycle to plan the business implementation, understand the business impact, and make sure you extract maximum value from your NICE solution
The Business Consulting Team consists of industry experts who have extensive experience in implementing vertical market solutions for many industries and are Six Sigma and COPC certified. They can deliver end-to end business consulting services to assist your organization in extracting more value from data that is often already available.
Situator Packaged Operational Solutions
NICE Situator Packaged Operational Solutions help you apply system capabilities to maximum advantage in your control center environment
Voice of the Customer
Setting the foundations for a successful customer experience program
Helping organizations achieve continuous operational improvement in customer service environments