NICE to Showcase Latest Solutions for Incident Investigation, Quality Assurance and Analytics at Critical Communications World 2016

 

May 26, 2016

PARAMUS, New Jersey, May 26, 2016 – At Critical Communications World NICE (booth #28) will be demonstrating its latest portfolio of solutions for the capture, analysis and reconstruction of mission critical radio, LTE and telephony networks. See how emergency services from across Europe and beyond are using NICE applications to improve operational efficiency, meet regulatory compliance and reduce costs.

NICE Inform - The industry leading digital evidence management solution provides a single, complete, true record and reconstruction of the interactions between citizens, emergency communications centres and first responders around an incident. It gives emergency communications centres better insight into how to improve their service to the public, leading to a higher level of public confidence.

NICE Quality Assurance - Specifically designed for public safety, NICE QA enables automated scheduling and reporting of calls to meet specified metrics. It helps to identify areas of improvement as well as increasing the time available to mentor staff thus improving the control rooms overall performance.

NICE Analytics - Helps uncover insights using advanced speech and text analytics on captured content that might otherwise remain hidden. It enables searches for identified spoken words to help uncover data directly related to a specific investigation or for real business process benefit.

NICE Investigate - The first digital policing solution to automate and expedite the entire digital investigation process, helping close more cases faster and leading to more successful prosecutions. NICE Investigate collects, analyses and shares evidence, replacing time-consuming, manual processes currently in use.

Public Safety Marketing Manager at NICE, Jamie Wilson comments: “With more than 5,000 public safety market installations worldwide, NICE has a fully comprehensive, trusted and robust set of solutions that are relied upon for secure and reliable emergency communications.” He adds: “Our New Digital Policing solutions, further enhanced by the recent acquisition of Nexidia, continue to generate great interest, enabling NICE to bring the power and benefits of speech analytics to Public Safety.”

Critical Communications World takes place from 31st May until 2nd June 2016 at RAI Amsterdam. For more information please visit: https://criticalcommunicationsworld.com. To arrange a media briefing with NICE on booth A28 please contact  graham.thatcher@prbychief.com

About NICE
NICE (NASDAQ: NICE) is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE solutions help the world’s largest organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Media Contact
Graham Thatcher: +44 (0) 7933 673 240 graham.thatcher@prbychief.com

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