Live demo shows power of audio analytics

​In a blog posted earlier this week – Unlocking hidden insights in your incident data​NICE’s Director of Marketing & Business Development for Public Safety, Diamond Chaflawee​ explained how audio analytics and CAD-voice recording integration can provide significant insights and productivity improvements for PSAPs. ​

In this blog I’d like to delve a little bit deeper into audio analytics. Diamond gave a demo of these audio analytics capabilities to Urgent Communications’ editor Donny Jackson live on the show flow at APCO this summer. I invite you to check out this demo on Urgent Communications’ website and see the power of audio analytics for yourself.

​Click on the image below to view the video.


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