Baltimore PD’s Darryl DeSousa talks digital investigation challenges

Recently, we met up with Darryl DeSousa, Deputy Commissioner of the Administrative Bureau of the Baltimore Police Department, who shared his perspectives on digital investigation challenges. He talked about the manual, labor-intensive process of collecting, analyzing and sharing evidence that often impedes the investigative process and stymies case closure rates. DeSousa also expressed how police departments would benefit greatly from a “one-stop” solution to solve these investigative challenges. Click on the video below to hear DeSousa’s experiences first-hand. You can also visit our Digital Policing website to learn more about how NICE is helping police departments solve these digital investigation challenges. 


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