Patrick Botz

Director of Engagement, NICE Public Safety
Patrick Botz
Patrick Botz has been a key figure in the public safety industry for the past 15 years, serving in a variety of operational, consultant and managerial roles. As Director of Engagement at NICE Public Safety, he focuses on the mission-critical aspects of analyzing and improving 9-1-1 communications, quality assurance and operational performance. Patrick is a highly-acclaimed speaker and author of the book 'The High Performing PSAP: Best Practices for NG9-1-1 Recording and Quality Assurance.' His thought leadership articles have been published in APCO Public Safety Communications Magazine, NENA's The Call Magazine, MissionCritical Communications and 9-1-1 Magazine. Patrick holds an MBA from Pepperdine University and a BSE in Engineering from Arizona State University.
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