CAD (Computer Aided Dispatch)

Enhance Call Searches and Investigations with CAD Integration

Computer-aided dispatch (CAD) systems assist with dispatching emergency services personnel for on-site response, and with maintaining records of the incident type, status of responding resources in the field, event notes, call resolution, disposition and more. CAD provides displays and tools so that the dispatcher has an opportunity to handle calls for service as efficiently as possible.

CAD systems can be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store and retrieve data such as radio logs, field interviews, client information, schedules, and more. A dispatcher may announce the call details to field units over a two-way radio. CAD systems may send text messages with call-for-service details to alphanumeric pagers or wireless telephony text services like SMS. NICE CAD integration provides automated collection of this information for improved efficiency and accuracy of incident reviews and investigations.

NICE Investigate can extract incident data from CAD systems for secure access via centralized, web-based digital investigation interface, in support of efficient crime investigations and other law enforcement operations. Consolidated, geo-located, and synchronized on a timeline along with items from other digital evidence sources, CAD data becomes an important evidence item for detectives, prosecutors, and others involved in digital policing operations.

NICE Investigate Expedites Case Investigation and Closure

NICE Investigate is the first digital policing solution to automate and expedite the entire digital investigation process, helping close more cases faster and leading to more successful prosecutions.

It takes on some of key challenges facing investigation departments today: collecting, analyzing and sharing evidence. NICE Investigate replaces time-consuming, manual processes and enables investigators to more efficiently analyze the ‘who, what, where, when and why’ of their cases.

Contact us today to learn how your organization can benefit from our CAD integration.​


 

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