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Zurich Cantonal Bank Implements NICE Recording-On-Demand Solution For Voice Recording Flexibility In Over 100 Branches

NiceLog®'s unique Alcatel and Etrali integration provides digital voice recording in sites throughout the canton of Zurich

Ra'anana, Israel, December 2, 2002 - NICE Systems Ltd. (NASDAQ: NICE), worldwide leader of multimedia recording solutions, applications and related professional services for business interaction management today announced that Zurich Cantonal Bank, a leading Swiss bank in Switzerland, has expanded its use of NICE's CEM digital voice recording solution to increase voice recording flexibility for its financial operations in Zurich and 111 bank branches throughout the canton of Zurich.

"Cost effective voice recording systems management and flexibility are very important to us. Nicelog's integration with Alcatel's networked DR link enables us to record phone calls for all our branch offices from one central location, eliminating the need to install, maintain, and operate hundreds of separate recording devices", commented Felix Rieser, head of telecommunication systems with Zurich Cantonal Bank . "NiceLog is also a natural choice since we are already using NICE for our trading floor environment. The integration of NICE in all our voice communication platforms, including Alcatel's VoIP environment will give us the greatest flexibility and investment protection satisfying our future needs."

NiceLog records all calls handled by voice trading systems in Zurich Cantonal Bank's head office in Zurich. Utilizing Alcatel's 4400's PCX Networked DR Link, Nicelog is also providing recording on demand capabilities for Zurich Cantonal Bank's 111 branches. NICE is the only company that provides recording using the networked DR link.

NiceLog's recording on demand enables employees to trigger recording based on the content of the call. This solution also includes centralized archiving enabling employees to access recordings from any location. Etrali, telecom integrator for the financial community, provides integration, operation services and maintenance of the Nicelog solution.

"One of NICE's strongest strategic assets is its strong partnerships with leading telecommunications vendors like Etrali and Alcatel", commented Yoav Zaltzman, corporate vice president business operations for NICE Systems. "Our high level of collaboration and integration enable us to deliver innovative solutions that create added value for our mutual customers."

About Zurich Cantonal Bank
Zurich Cantonal Bank is Zurich's leading full-service bank with national stature and excellent international connections. With total assets of CHF 75.9bn, Zurich Cantonal Bank is Switzerland's largest cantonal bank and the third largest Swiss bank. Moreover, Zurich Cantonal Bank counts among the country's largest asset managers with customer portfolios and accounts totaling CHF 108.9bn. The bank has been a broker on the Zurich stock exchange since 1912 - on the ring until 1996 and since then in the SWX Swiss Exchange. As an independent public-law institution in the canton of Zurich, Zurich Cantonal Bank enjoys the privilege of a state guarantee. Its bonds and medium-term notes are of prime investment quality and have been assigned the top AAA rating by the renowned rating agency Standard and Poor's.

About Etrali
Etrali (www.etrali.com), a France Telecom subsidiary, is a leading supplier and integrator of trading systems and extranet services for the financial community. Etrali telecommunication products and services include trading turrets, recording systems, CRM solutions and facilities management -- all recognized for their technical superiority, reliability and functionality. Etrali offers international extranet services tailored for desk-to-desk connectivity, secure transmission and on-time delivery. Etrali is the prime partner and global telecommunications manager for more than 1,300 trading rooms in 50 financial centers worldwide.

About NICE
NICE Systems (NASDAQ: NICE) headquartered in Ra'anana, Israel, is a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management. NICE products and solutions are used in contact centers, trading floors, air traffic control (ATC) sites, CCTV (closed circuit television) security installations and government markets. NICE's synergistic technology platform enables customers to capture, evaluate and analyze business interactions in order to improve business processes and gain competitive advantage.

NICE's subsidiaries and local offices are based in the United States, Germany, United Kingdom, France and Hong Kong. The company operates in more than 100 countries through a network of partners and distributors.

NICE's worldwide clients include: ABN Amro, Bank of England, Boston Communications, Compaq Computer Corporation, Deutsche Bank, Dresdner Bank, Emeraude Group, US Federal Aviation Administration, Hong Kong Airport, Japan Ministry of Transport, MicroAge Teleservices, NAV Canada, Nokia, SNT Group, Software Spectrum and Sydney Airport.

Trademark note: 360° View, Agent@home, Big Picture Technology, Executive Connect, Executive Insight*, Experience Your Customer, Investigator, Lasting Loyalty, Listen Learn Lead, MEGACORDER, Mirra, My Universe, NICE, NiceAdvantage, NICE Analyzer, NiceCall, NiceCLS, NiceCMS, NICE Feedback, NiceFix, NiceGuard, NICE Learning, NICE Link, NiceLog, ScreenSense, NiceScreen, NiceSoft, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse LIVE, NiceVision, NiceVision Harmony, NiceVision Mobile, NiceVision Pro, NiceVision Virtual, NiceWatch, Renaissance, Secure Your Vision, Tienna, Wordnet and other product names and services mentioned herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owners.
*Only in Australia

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the company's products, inability to timely develop and introduce new technologies, products and applications, loss of market share, pressure on pricing resulting from competition, inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.

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