Contact Us
 

 
 
Contact NICE:
Customer hotline:
(888) 217-0593
email:
Welcome@nice.com
On the web: www.nice.com

  
  
Special Offer for
Dictaphone customers:

  
   
 
NICE Systems, Inc.
950 Herndon Parkway
Suite 250
Herndon, VA 20170

  
SEE NICE AT THESE UPCOMING EVENTS
NICE is the leading global provider of solutions that help organizations of all types capture and extract meaningful insight from interactions. Drop by the NICE booth - or the booths of any of our NICE dealers - at these upcoming events to learn more.

SpeechTek 2005
www.speechtek.com 		August 1-4 New York Marriott Marquis
New York, New York
(Visit NICE booth #413)
Missouri Sheriff's Association
www.mosheriffs.com 		July 31-August 4 University Plaza Hotel and Convention Center
Springfield, Missouri
(Visit Voice Products Inc. booth)
Oklahoma Sheriff's Association
www.oklahomasheriffs.com 		August 10-13 Crowne Plaza
Tulsa, Oklahoma
(Visit Voice Products Inc. booth)
Wisconsin Chief of Police Association
www.wichiefs.org 		August 14 Radisson Hotel
La Crosse, WI
(Visit Voice & Data Logging booth)
Region VII LEPC Conference
www.marc.org/gti/lepc-terc.htm 		August 18-21 Clarion Hotel Sports Complex
Kansas City, Missouri
(Visit Voice Products Inc. booth)
APCO International 71st Annual Conference & Expo
www.apcointl.org/ 		August 21-25 Colorado Convention Center
Denver, Colorado
(Visit NICE booth #937)
Arkansas Emergency Management
www.adem.state.ar.us 		August 31-September 2 Embassy Suites Hotel
Little Rock, Arkansas
(Visit Voice Products Inc. booth)
KENA (Kentucky Emergency Services Conference)
www.kena-apco.org/conferences.htm 		September 6-8 Executive Inn
Owensboro, Kentucky
(Visit Applied Digital Solutions booth)
Oklahoma Public Safety Conference
www.oklanena.org 		September 6-9 Doubletree Inn
Tulsa, Oklahoma
(Visit Voice Products Inc. booth)
National Emergency Number Association (NENA 2005)
www.nenaontario.com/Nena2005/index.htm 		September 11-14 Cleary International Centre
Windsor, Ontario, Canada
(Visit Canadian Communication Products Inc. booth #55)
ASIS International 2005
www.asisonline.org 		September 12-15 Orange County Convention Center
Orlando, Florida
(Visit NICE booth #1969)
Global Gaming Expo
www.americangaming.org/g2e/index.cfm 		September 13-15 Las Vegas Convention Center
Las Vegas, Nevada
(Visit NICE booth #580)
Kansas Emergency Management Association
www.kema.org 		September 14-16 Holiday Inn
Hays, Kansas
(Visit Voice Products Inc. booth)
Association of State Union Crime Reporting Programs
www.asucrp.org 		September 18 - 21 The Peabody Little Rock Downtown
Little Rock, Arkansas
(Visit Voice Products Inc. booth)
Arkansas Association of Chief of Police
www.arkansaschiefs.org 		September 21 - 23 Doubletree Hotel
Little Rock, Arkansas
(Visit Voice Products Inc. booth)
WINENA 2005 Annual Great Lakes Fall Conference
www.winena.org/conferencebrief.html 		September 26-27 Country Springs Hotel
Stevens Point, Wisconsin
(Visit Voice & Data Logging booth)
APTA September 26-28 Dallas Convention Center
Dallas, Texas
(Visit NICE booth)
ICCM
www.iccm.com/iccmportal/v42/index.cvn 		September 26-28 Bellagio Hotel and Casino
Las Vegas, Nevada
(Visit NICE booth #501)
County Judges Association of Arkansas 2005 Annual Fall Meeting
www.arcounties.org/calendar/ 		September 29-30 Holiday Inn
Fort Smith, Arkansas
(Visit Voice Products Inc. booth)

Join NICE and WPS for a special presentation at ICCM
Want to learn how you can implement a successful quality program in your contact center? Then mark your calendar to attend this special session at ICCM, co-presented by Amy Miller, manager, QA, of Wisconsin Physician Service (WPS) and Bar Veinstein, director, product marketing, NICE Systems.

Implementing a Quality Program: WPS Health's Experiences
Time/Date: Tuesday, Sept. 27th, 1:40 - 2:25 p.m.

In this session, Amy and Bar will show you how you can improve quality in your contact center and garner valuable business intelligence for your enterprise. You'll learn from experience how to:
  • Better manage your quality program at the center level and at the agent level
  • Structure your coaching and incentives for significant improvement
  • Leverage recorded interactions to provide insight into customer needs, competitive threats, and broken operational processes
  • Position your contact center more strategically by connecting it to the rest of the organization
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Copyright 2005. NICE Systems, 950 Herndon Parkway, Suite 250, Herndon, VA 20170