Welcome to the resource portal for NICE public safety customers. Here you'll find links to a virtual treasure trove of resources. Please feel free to browse through these resources to learn more about NICE, our customers and our solutions. Be sure to check back often for new articles, customer stories, resources and information!
Insight 2007 @ APCO: If you didn’t make it to NICE’s annual public safety summit, Insight 2007 at APCO, CLICK HERE to visit our summit wrap-up page to see what you missed. Check out the video, photos and highlights of this year’s event.
NICE 2007 PSAPs' Finest Awards: NICE’s PSAPs' Finest Awards salute the best of the best in PSAPs by recognizing individuals for their outstanding contributions to the field of public safety in the following four categories: Telecommunicator, Line Supervisor, Technician, and Communications Center Director of the Year. The winners of the 2007 PSAPs’ Finest contest were recently announced at the NICE public safety summit. CLICK HERE to see who won.
Attend a NICE Webinar or Training Break: NICE webinars and training breaks are a fast, easy, and convenient way to get the information and training you need to get the most out of your NICE solution. They're also web-based so you can participate right from the comfort of your office. CLICK HERE for more information on upcoming webinars or email Welcome@nice.com.
NICE e-newsletter: Browse through back issues of the NICE customer newsletter. NICE News Special Edition is now published quarterly.
NEW! NICE case studies:
Broome County
Douglas County
Isle of Man
York County
Magazine articles:
Read articles written by or relating to NICE, and concerning issues at the forefront of the public safety industry today.
"New systems will support all types of data, including text messages, video"
Spartanburg Herald-Journal (GoUpstate.com)
September 27, 2007
"Custodian CCTV Footage"
BAPCO Journal
September 2007
"PSAPs Gear Up for Multimedia and Next Generation 9-1-1"
9-1-1 Magazine
August 2007
"Wireless 9-1-1 Recording"
Law & Order Magazine
July 2007
"Tagging Helps Improve Incident Reconstruction"
BAPCO Journal
July 2007
"Multimedia Reinvents 9-1-1"
Mission Critical Communications Magazine
June 2007
"Nova Southeastern University: Innovations in Safety, Security and Service"
9-1-1 Magazine
March 2007
"Coryell County Sheriff Gets NICE in the 'Nick of Time'"
9-1-1 Magazine
November/December 2006
"NICE and San Francisco's ECD"
Law & Order Magazine
August 2006
"Reedy Creek Emergency Services: World-Class Customer Care For Walt Disney World"
9-1-1 Magazine
July 2006
"Rethinking Redundancy: PSAPs Reap Benefits of Redundant Recording"
"APCO Public Safety Communications Magazine"
July 2006
"IP: Implications for Recording and Interaction Analysis"
NENA Emergency Number Professional Magazine
May 2006
"Trunked Recording Prescriptions for Three Agencies"
Mission Critical Communications Magazine
May 2006
"Marion County: Tackling Wireless 9-1-1 Communications and Recording"
9-1-1 Magazine
May 2006
"Scenario Replay: Big Benefits for Broome County"
NENA Emergency Number Professional Magazine
January/February 2006
"Trunked Recording: Looking for solutions on the Isle of Man"
Radio Resource International Magazine
Quarter 4 2005
"Virginia's York County Looks to Shared Radio/Recording Solution"
APCO Public Safety Communications Magazine
December 2005
"New Recording Technology Promises ROI for 9-1-1 Centers"
9-1-1 Magazine
November/December 2005
Read other articles on these topics:
Evidence handling, audio reproduction and distribution
Last Message Replay (instant replay)
Lawful Intercept
Multimedia Information Management – Article 1, Article 2, Article 3
NG 9-1-1 (Next Generation 9-1-1) – Article 1 , Article 2, Article 3
Redundancy (fault tolerance)
Scenario Replay (incident reconstruction)
Video Surveillance - Article 1, Article 2
VoIP
Wireless 9-1-1
NICE Customer Stories: Read about these NICE customers in the news.
Adams County
Baltimore, MD
Beijing Metro
Belgian Railways Network
Broome County
Cameron County
City of Dallas
Coast Mountain Bus (TransLink)
Coryell County Sheriff's Office
De Beers
Douglas County - Article 1, Article 2, Article 3, Article 4
Erie County Police Services
FAA (Federal Aviation Administration)
Glendale, California
Greater Toronto Airports Authority (GTAA)
Hampshire Constabulary
Harris County
Isle of Man
Jefferson County
Kansas City, MO Police Department
Lockheed Martin
Marion County
Massachusetts Bay Transportation Authority
Midwest LifeTeam
Monroe County
Monterey County (CA) Emergency Communications Department (ECD) - Article 1, Article 2
MTA New York City Transit
Newark Police Department
New Jersey Transit
New York City
New York City Fire Department
Nova Southeastern University
Oklahoma City
Omaha/Douglas County
Oslo Medical Emergency Center
Philadelphia Police Department
Qing Zang Rail
Reedy Creek Emergency Services
Ronald Reagan Airport
St. Charles Parish
St. Gallen Police
San Francisco Emergency Communications Department
Secaucus Junction
Shanghai Pudong International Airport
skyguide
Strathclyde Police
Suvarnabhumi Airport (Bangkok Thailand)
Thurston County (Olympia, Washington) Department of Communications
York County
NICE white papers:
"The Intelligent Security Cycle - Five Steps to Efficient, Effective Security"
Learn more: Click on the links below to learn more about...
NICE
NICE's solutions for public safety
NICE Inform™ the all-in-one multimedia incident information management solution
New from NICE! Mirra® IV – for small and mid-sized centers
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