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Read an interview with Zvi Baum, NICE’s President of Enterprise Interaction Solutions about how NICE SmartCenter™ provides organizations a totally new way to manage their contact centers and drive business performance, enabling them to run their business in an insightful and proactive manner and take action at the right-time.
We also invite you to read about how NICE is changing the way you will understand customer and market dynamics with the convergence of transaction and interaction analytics.
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