NICE News Special Edition - Volume 3, Issue 4

	CHRIS WOOTEN UPDATE TOM RIDGE VISITS NICE NICE NEWS SPECIAL EDITION CHANGES NICE INFORM™ WEBINAR: REGISTER TODAY THE NEXT BIG THING IN 9-1-1: MULTIMEDIA NICE INTRODUCES NICEVISION NET™ MEET JEFF HORWITZ, ARLINGTON COUNTY ECC BELGIAN RAILWAYS NETWORK 2007 PSAPS' FINEST AWARDS NICE IN THE NEWS PUBLIC SAFETY RESOURCE CENTER NICE EVENTS




	Contact NICE: Email: Welcome@nice.com On the web: www.nice.com North America: Customer hotline: (888) 217-0593 Customer support: (800) 642-3611 (800) NICE 611 Europe, Middle East, and Africa: +44 (0) 207 2642064 +972 97753800 Asia Pacific: + (852)2598-3838
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NICE IN THE NEWS

Keep up to date on the latest news at NICE. Check out this recent article on Nova Southeastern University that appeared in the March issue of 9-1-1 Magazine. As one of the first universities in the United States to make its graduate programs available online, Nova Southeastern University pioneered the use of technology and telecommunications to enhance traditional education delivery through distance learning. But this world-class university isn't simply known for its ingenuity in education; it's getting high marks for its innovations in safety, security, and customer service too. CLICK HERE to read more and find out why.

In other news at NICE:

LifeNet Relies on Avaya IP Communications and NICE: In a recent release, Avaya announced that the nation's largest nonprofit, full service organ donation agency and tissue banking system, LifeNet, will rely on an innovative, Internet Protocol (IP) telephony and Unified Communications solution from Avaya to speed communications and reduce stress in its busy Donor Center. Additionally, a solution from Avaya DevelopConnection member NICE Systems will enable LifeNet workers to capture, archive and analyze important lifesaving communications both at the headquarters and from the road. The LifeNet Donor Center is on call every hour of the day, handling approximately 250 to 300 calls every day of the year, linking donor families, doctors, transplant teams and LifeNet field personnel. CLICK HERE to read more.

Calence, LLC to Strengthen Its Unified Contact Center Solution Offering with NICE SmartCenter™: Calence, LLC, a leader in building, managing and optimizing customized, client-centric networks has signed an agreement with NICE Systems. The partnership will greatly expand Calence's Unified Contact Center offering with solutions from the NICE SmartCenter, NICE's new solution for managing the contact center and driving business performance. "With customer care of paramount importance, Calence contact center customers will benefit from capturing and analyzing customer interactions to compile intelligent insights about the challenges and opportunities the customers face," said Doug Fink, vice president, Unified Communications Practice for Calence. "This partnership with NICE will enhance what we already provide to help them improve business processes, enhance sales effectiveness and increase productivity." CLICK HERE to read more.