Volume 3, Issue 4 - April 2007 |
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Contact NICE: Email: Welcome@nice.com On the web: www.nice.com North America: Customer hotline: (888) 217-0593 Customer support: (800) 642-3611 (800) NICE 611 Europe, Middle East, and Africa: +44 (0) 207 2642064 +972 97753800 Asia Pacific: + (852)2598-3838 |
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NICE Systems, Inc. 11480 Commerce Park Drive Second Floor Reston, VA 21091 |
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| UPDATE FROM CHRIS WOOTEN |
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Dear NICE customer,
The world of emergency communications, as we know it, is on the brink of immense change. Consider that someday soon, a call to 9-1-1 might not be a call in the traditional "voice" sense at all. Instead, it might be a real-time text message sent from a PDA, a Video Relay Service (VRS) communication from a hearing impaired caller, an emergency alert generated by a medical device or central alarm, or an automatic crash notification delivered to the PSAP by way of a third party telematics response center. A wireless 9-1-1 voice call might even be accompanied by streaming video of an accident scene, or a still picture of a suspect vehicle. Welcome to Next Generation 9-1-1 (NG 9-1-1), 9-1-1 for an IP-centric and multimedia saturated world. It's not here yet - but it's coming. The groundwork is already being laid for NG 9-1-1. Considering this development and other multimedia trends - such as the growing role of surveillance video in ensuring security and safety - agencies are scrambling for better ways to capture, manage and analyze what, in just a few short years, could turn into mountains of multimedia information. Is your operation ready to tackle the next big thing in 9-1-1? I invite you to read the feature article in this month's issue of NICE News Special Edition at www.nice.com/news/7_04s/multimedia.php to learn more.  |
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